AWS went down – and large parts of the internet went with it

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UPDATE: 14:04 PM PST / 17:04 ET The official AWS dashboard has published the following statement: “We have executed a mitigation which is showing significant recovery in the US-EAST-1 Region. We are continuing to closely monitor the health of the network devices and we expect to continue to make progress towards full recovery. We still do not have an ETA for full recovery at this time.”

Large parts of the internet have suffered long-lasting issues after multiple outages took down large parts of Amazon Web Services (AWS) network.

Data from real-time outage monitoring service DownDetector saw the incident begin at roughly 12:00 ET/15:30 GMT, with thousands of users having registered problems across Europe, Asia and the US.

Along with Amazon.com, other major websites including Facebook and Disney Plus, and more appeared to be suffering issues, alongside Amazon services such as Alexa,  Prime Video, Ring, and Chime.

How was the downtime detected? There are a number of online services that proactively track whether popular websites are up or down. They are a variant of website monitoring services, particularly useful for those into website builders or web hosting novices.

AWS down

Amazon’s official status dashboard has been updated throughout the day with messages confirming the outage.

The issues appear to be centered on the AWS US East-1 region, hosted in Virginia, with some users in other regions not seeing any outages.

Among the services impacted are EC2, Connect, DynamoDB, Glue, Athena, Timestream, and Chime and other AWS Services in US-EAST-1, with increased API error rates seen across the baord.

The outages are centred on a number of core AWS services, including increased API error rates with Amazon DynamoDB and Amazon Elastic Compute Cloud, as well as Amazon Connect, which handles contact center calls.

AWS Management Console and AWS Support Center are also both showing “increased error messages” across all territories.

AWS Management Console acts as a central hub for customers to access their suite of AWS services, allowing them to manage the full gamut of cloud computing and cloud storage.

This is a breaking news story, and will be updated as we get more information…

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